1. Information We Collect
We collect information you provide during checkout, order tracking, support conversations, and account or admin-related contact.
- Name, email address, and phone number.
- Shipping address, city, country, and postal code.
- Order reference details and communication history.
- Basic technical information such as device or IP-related fraud-prevention data when available.
2. How We Use Information
- To confirm, process, and fulfill orders.
- To provide payment review, crafting, and shipping updates.
- To respond to support, warranty, or return questions.
- To improve storefront performance, fraud checks, and service quality.
3. Payment Data
Payment instructions may be completed through manual review or third-party services depending on the method selected. We only retain the reference information necessary to verify a transaction.
4. Sharing With Partners
We may share limited information with logistics providers, payment facilitators, analytics vendors, and support tools strictly to operate the business and complete your order.
5. Data Retention
Order records, fulfillment notes, and service history may be retained for accounting, warranty, fraud review, and customer support purposes for a commercially reasonable period.
6. Your Rights
You may contact us to request correction or deletion of personal information where legally permitted and operationally practical.
7. Updates
We may revise this policy as the storefront, payment flows, or fulfillment process evolves. The latest version will always appear on this page.