Legal

Terms & Conditions

The operating terms for using our storefront, placing orders, and engaging with our delivery and support process.

Applies to all storefront purchases and support requests.
All handcrafted items remain subject to availability and review.
Last reviewed: March 14, 2026

1. Acceptance

By accessing or placing an order with Exclusive Museum, you agree to these terms and any supporting policies linked from the storefront.

2. Product Information & Pricing

  • Product availability, pricing, and specifications may change without prior notice.
  • Limited-edition and handcrafted items may have natural variation.
  • We reserve the right to correct listing errors, discontinue items, or decline problematic orders.

3. Order Review

Orders may remain under manual payment or fulfillment review before final confirmation. Submission of an order request does not guarantee acceptance until verification is complete.

4. Fulfillment & Delivery

Crafting timelines and shipping estimates are best-effort targets and can vary by destination, customs handling, or manual verification requirements.

Handcrafted watch orders may require additional production time before shipment.

5. Returns & Cancellations

Cancellation or return eligibility depends on the production stage, product condition, and the shipping / returns policy published on the site.

6. Intellectual Property

All storefront content, photography, branding, and product presentation remain the property of Exclusive Museum unless otherwise stated.

7. Liability

To the maximum extent permitted by law, our liability is limited to the value of the product or order directly purchased through the storefront.

8. Governing Law

These terms are governed by applicable laws in India unless a different mandatory consumer law applies in your jurisdiction.